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  #1  
Old 11-07-2006, 10:26 AM
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KevRyan KevRyan is offline
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Default Data Recovery

Anyone recommend a UK/Europe recovery company.....in the process of backing up my transfer external HD fried - there is a little bit of a major loss of data situation here.....two or three thousand images down shall we say ......only the second time I used it and with confidence I wiped the laptop they were all on to selectively bring things back and burn the DVD's....whoops!!

The latest quote I got was around 1,000 with a 50-50 chance of recovery.

Big lesson learnt!! This wasn't just pleasure but a joint commission to my proposal .....double whoops!.........not as bad as if it were a job and working to someone elses idea but i still have to negotiate my way out of this one!!

Help!!

kev
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  #2  
Old 11-07-2006, 08:39 PM
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devmonkey devmonkey is offline
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Default Re: Data Recovery

Hi Kev

Unfortuanately, data recovery from crashed harddisks is expensive if you have to use a company to get that data back. If the data you had stored on there is business critical/of personal or sentimental value/of a sensitive nature, getting a specialist company to recover the data will usually be expensive - I guess they dont know the extent of the damage until they look at it so they'll make no promises as to what they can recover either.

I don't know how much you know your way around a PC, but hopefully this won't come across as patronising:

1. You say your external HD fried - what do you mean? was there a puff of smoke from it(or did it just go pop and stop responding)? Most external harddisks are a normal IDE hard drive in an enclosure that provides it with power, and a USB interface to connect to the pc. If its just the interface or the power supply thats fried, then the harddisk itself is probably fine, and the data already on it should be intact. It may be as simple as removing the harddisk from the enclosure, and plugging it into a desktop pc to read that data again (this is the best case scenario)

2. If you heard the external harddisk 'crashing' (grinding, or excessively loud whining/repeated clicking noise) then the data on the harddisk may be partially or totally irrecoverable without a specialist's help.

3. You mention that you wiped the laptop - how did you do this? there are software utilities that can recover the remnants of deleted files/folders, and as long as you havent been writing tons of stuff to your nice newly-emptied harddisk, those remnants (which you wouldnt be able to see without this software) will be overwritten.

I hope this helps, I know what a pain it is to lose valuable data.

Best of luck,

Dev
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  #3  
Old 11-07-2006, 08:42 PM
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devmonkey devmonkey is offline
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Default Re: Data Recovery

sorry, on point 3, I meant to say that if you havent been writing stuff to your laptop's disk then the remnants won't be overwritten and may be recoverable!

Dev
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  #4  
Old 11-08-2006, 02:46 AM
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KevRyan KevRyan is offline
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Default Re: Data Recovery

Hi Dev - thanks for the response - it was an external hard drive that suffered some kind of electrical fault which caused internal damage. I sent it for diagnostics to a company in Belfast who tell me that there is potential disc /platter damage and there is only a 50-50 chance of recovering the data - they offer a no recovery no fee deal but the charge is really quite high as you suggested.

We tried your option 1 but no go.

There was a gap between downloading the laptop and transferring other stuff around so it is largely over written ......I may just have to be ultra philosophical about this one.......

many thanks Dev

best wishes Kev
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  #5  
Old 11-08-2006, 02:57 AM
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AdrianW AdrianW is offline
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Default Re: Data Recovery

First up: If you value your data find a company someone will recommend. Some are excellent, some are frauds. Getting a professional to do it is the best option if the data is vital.

If you're a cheapskate and into DIY, and are lucky sometimes you can buy a second HD of the same make/model and transfer the circuit board across to resurrect the old drive.

There are a few problems with that option though - mostly that the firmware contains a bad block list, and that'll be wrong if it's from a different drive. Usually that only introduces a few minor errors, and if you're lucky neither had any bad blocks so you get a flawless recovery.

If anything inside the head assembly is damaged things get messy though. I have heard of people moving platters from one disk to another - but I wouldn't attempt it outside a true cleanroom environment, and even then... No, probably not ;)

Good luck, and I hope you get all your data back! Let us know how you get on...
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  #6  
Old 11-08-2006, 03:22 AM
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KevRyan KevRyan is offline
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Default Re: Data Recovery

Thanks for that Adrian - i think we are past trying home solutions...I'll see if I can find a way of checking out this company a little more.....best wishes Kev

I will feed back on the result.
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