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-   -   Critique Replies Alert (https://www.trekearth.com/forums/showthread.php?t=803889)

xuaxo 01-28-2010 09:21 PM

Critique Replies Alert
 
Since the day of this new forum I didn't receive any of the usual email Critique Replies Alerts, nor the Forum Message Alerts. Other members have said me the same.
Now I went to Forums > User Control Panel > Edit Options and in Messaging & Notification > Default Thread Subscription Mode I choose Daily email notification.
Is this that does the previous feature of email alerts?
If not, can you help me?
If it is, I will know tomorrow (if someone reply me), and therefore this message can help those members who don't know about it. :confused:
(Don't forget to click Save Changes.)
http://i1.trekearth.com/photos/34171...indelo_s2_.jpg Avenida Marginal, Mindelo, Cape Verde

Docarmo 01-29-2010 02:21 AM

alerts
 
I also noticed the lack of alerts... I didn't know how to change these features. I'll follow your "guide" and we will know if it works :)

xuaxo 01-29-2010 05:38 PM

No email alerts
 
Still the same: no email alerts. :mad:
Have anybody email alerts? How?

Docarmo 01-29-2010 05:56 PM

Habemus alerts
 
Hi Francisco,
I followed your instructions... and I chose INSTANT ALERTS. I'm receiving them! If you chose DAILY, for example, maybe you will receive tomorrow... or later? I don't know :confused:

IBsteph 01-29-2010 06:02 PM

I'm reporting to this to tech and will get back to you.

thanks

xuaxo 01-29-2010 06:13 PM

Instant Alerts
 
Quote:

Originally Posted by IBsteph (Post 1104341)
I'm reporting to this to tech

Thanks, Steph. In fact I asked other (Portuguese) members and they also don't get alerts. But I wonder why not many people complaining.
Now I'm going to try the Instant Alerts suggested by Docarmo.
Quote:

Originally Posted by Docarmo (Post 1104338)
I followed your instructions... and I chose INSTANT ALERTS. I'm receiving them!

Vou tentar esse modo. Só para confirmar, diz-me se e quando recebeste o alerta da minha resposta (às 07:02 GMT) à tua crítica à minha foto mais recente.

xuaxo 01-30-2010 08:48 PM

Who receives all the email alerts?
 
I changed to Instant email notification, I've got some email alerts, but not all.
For example in Marigot Bay by plimrn, Pat replied at 05:04 GMT (09:04 California time) and I didn't get any instant email notification until now, 09:48 GMT. :(

Docarmo 01-31-2010 05:14 AM

alert
 
Olá Francisco,
Tenho recebido regularmente os alertas.
Conferi este, por exemplo, recebi o e-mail alert instantaneamente mesmo, já que na minha caixa de entrada do e-mail consta a mesma hora em que você escreveu aqui. O horário na página do fórum é o mesmo que consta no "Inbox" do meu e-mail.;)

phwall 02-02-2010 06:15 AM

Critique replies alert
 
Hi, I'm not getting any critique replies alerts either. I've been through the "User CP edit options" and changed the settings to instant email alert but so far nothing. I am getting alerts from the administrators removing three of my critiques and also getting replies to a question I proposed on the General Forum. So far the only way for me to check for replies is to go through my "written critiques" and look for the + sign next to the critique. I hope this will be sorted out soon by the administrators as replies to critiques is an important facility for members to communicate with each other.
Perhaps the administrators could issue set-up instructions for critique replies on the announcement forum.
Cheers
Peter

IBsteph 02-02-2010 05:56 PM

hi everyone,

This is being worked on.

Thanks for your patience..

IBsteph 02-02-2010 07:23 PM

This should be fixed now. All you need to do is re-log in and log out.

let me know if it works now!

Bartleby 02-08-2010 12:49 PM

critique replies alert
 
Hi everyone,
I'm also having troubles with getting alerts for critiques replies. Strangely enough, it does work with favorite alerts, but not for replies. Besides, when I connect to me 'Alert Profile' page, the site seems to have trouble displaying it correctly. It looks as if a bit of the page was missing. Any ideas?

Thanks.
Philippe

IBsteph 02-08-2010 04:46 PM

Thanks , I have forwarded this on to tech.

IBsteph 02-09-2010 10:42 PM

is anyone else having this problem?

phwall 02-09-2010 11:28 PM

Same Problem
 
Hi Steph,
Yes, I am still having the problem with not getting any email notification to critique replies. I did send my self a test repley but .....no email notification.
The only way for me to see a critique reply is to go to my "critiques written" page and scroll down to look for the "+" sign next to the critique I've written.
This is a very important facility to have working on TE, it allows and premotes the interaction between members which is an important part of the site.
Cheers
Peter

rlrad 02-20-2010 12:50 AM

No Alerts either
 
I have not gotten any alerts for forum replies. I changed my profile to reflect that I should get Instant E-Mail alerts, but I have not ever gotten one. The only way I can tell if someone replied to me is to check my critiques written and then click on the + signs. This makes it impossible to have any sort of regular discourse like we could in the old system.

Thank you,
Reed

IBsteph 02-22-2010 04:50 PM

Thanks for letting me know. I will escalate this to tech.

anshulyadav1206 02-22-2010 11:42 PM

You need to do these settings in order to get notifications
 
Hey you need to set settings in order to activate notifications. just go to your user cp and select edit options... and there you can select what kind off notification you want instant notification email or daily or weekly mail subscription.
Some of you who choose instant notification email or daily email or weekly email but are still not getting notification because you are not subscribed to that thread. If you start new thread or reply to existing thread after doing these settings you get subscribed automatically to those threads. But you wont be getting any notification if you are not subscribed to that thread means if you made reply to existing thread before these settings that means you are not subscribed to that thread and in order to get notification you need to subscribe to that thread, and you can subscribe either by replying to that thread or by going to that thread and selecting thread tools and then selecting subscribe to this thread.

IBsteph 02-23-2010 03:47 PM

hey guys

Can u check again? it should be fixed now.
Thanks!

xuaxo 02-23-2010 04:40 PM

no alerts
 
Quote:

Originally Posted by IBsteph (Post 1108828)
Thanks for letting me know. I will escalate this to tech.

I supposed that was already done by somebody, because this is the Critique Replies Alert thread, since 01-28-2010, 10:21 PM.
I stil don't get Critique Replies Alerts. :(

xuaxo 02-23-2010 04:55 PM

Settings, no notifications
 
Quote:

Originally Posted by anshulyadav1206 (Post 1108938)
Some of you who choose instant notification email or daily email or weekly email but are still not getting notification because you are not subscribed to that thread. If you start new thread or reply to existing thread after doing these settings you get subscribed automatically to those threads (...)

Dear administrators,
Please, let me put this clear.
First, which thread are you talking about? Any thread, in these non-photo forums, I suppose.
Second, I did such settings, I get some notificiations from this and General forum threads, but I still have the original problem: before this change, I used to receive email notifications with the title "Your TrekEarth Daily Critique Replies Alert", when somebody replied to my critiques. And I used to receive also emails with the title "TrekEarth Forum Alert", when there were replies in discussions on photo critiques. Of course you know what I mean.
Now, I get none of those email notifications. :(

anshulyadav1206 02-23-2010 05:01 PM

Hey did you followed all the steps for setting notification. Select Instant messaging option and don't forget to subscribe to the thread. As you wont be getting notification till you are unsubscribed...

Docarmo 02-23-2010 06:43 PM

2 systems
 
Hello,
I think I understand what Francisco (xuaxo) is saying. It seems that there is a problem in alerts for the replies to critiques (in the section of pictures). This one of the forum is working well. I'm not receiving alerts for replies to my CRITIQUES TO PHOTOS.
IMPORTANT, please: when we write a CRITIQUE TO A PHOTO, there is no option to subscribe. Only when we reply to a critique or to a reply... at this moment, the system of subscribing starts working (for this one who subscribes, not for the one who wrote the critique)... we enter in the forum system only when we reply. It doesn't work for the first action.
Of course, we select Instant messaging option and we subscribe to the thread, WHEN THERE IS THIS OPTION, which is not the case when we WRiTE A CRITIQUE TO A PHOTO.
Docarmo

phwall 02-23-2010 08:04 PM

Still no Replies to Photo critiques
 
Dear anshulyadav1206,
I'm not sure I understand your reply regarding "subscribing to a thread". However, both Docarmo and Xuaxo have succinctly described the correct problem. Yes, I am getting alerts regarding notifications to a thread on the Forum but I am still not getting email alerts advising me that I have a "reply to a written photo critique". As stated before, the only way I can see a reply is to go to "critiques written" and look for the "+" sign next to the critique I've written.
Thank you for your assistance, it would be good to have this facility up and running again as it is this interaction between members that is so important to the TE site.
Regards
Peter

xuaxo 02-23-2010 08:15 PM

The problem is *Critique* Replies Alert
 
Quote:

Originally Posted by anshulyadav1206 (Post 1109064)
Hey did you followed all the steps for setting notification. Select Instant messaging option and don't forget to subscribe to the thread. As you wont be getting notification till you are unsubscribed...

Dear Anshul,
The problem is not the threads.
I'm afraid I didn't make me understood. (My mother language is Portuguese, not English.) Let me try again, like Docarmo did, in other words:
1. I did all the steps for setting notification.
2. I subscribe the threads of this and other forums.
3. I get notifications of those threads.
4. I do not get notifications when somebody reply to my critiques. That happened before, by emails with the subject / title "Your TrekEarth Daily Critique Replies Alert". No such email notification now. That's why this discussion subject is "Critique Replies Alert", since 01-28-2010.
Is this new situation a bug or a new feature?

IBsteph 02-23-2010 08:31 PM

Thanks everyone, we understand . Tech is working on it.
Thank you for your patience.

anshulyadav1206 03-04-2010 09:53 PM

Its working now..

xuaxo 03-05-2010 08:53 AM

waiting
 
Quote:

Originally Posted by anshulyadav1206 (Post 1110905)
Its working now..

I critiqued this photo http://www.trekearth.com/gallery/photo1184663.htm yesterday at 14:15 PST (22:15 GMT).
You wrote "It's working" at 14:53 PST (22:53 GMT).
Docarmo replied at 19:43 PST (03:43 GMT, today in GMT).
I'm still waiting for alerts today at 01:50 PST (09:50 GMT).

Docarmo 03-05-2010 01:24 PM

To whom it may concern
 
To whom it may concern,
When we write a CRITIQUE TO A PHOTO, there is no option to subscribe. Only when we reply to a critique or to a reply... at this moment, the system of subscribing starts working (for this one who subscribes, not for the one who wrote the critique)... we enter in the forum system only when we reply. It doesn't work for the first action, i.e., for the person who write the critique to a photo.
We had the option to choose Receive an email whenever someone replies to your critique. in the "Alerts profile" of the public profile (mine is chosen), but it doesn't work anymore.

For the succeeding replies, it works (I chose the subscribing system, instant message).

IT SEEMS THAT THERE ARE TWO SYSTEMS NOT LINKED TO EACH OTHER.

Thanks for trying to fix what we are trying to explain :o
Docarmo

Docarmo 03-05-2010 02:09 PM

suggestion
 
I have a suggestion to the administrator -anshulyadav1206. Please, write a critique to one of my pictures, as if you were a simple member, just to see what is happening. I will reply your critique and you will not receive any alert for my reply. Just to test ;).
Thanks in advance,

IBsteph 03-05-2010 05:06 PM

Thanks, I am passing this on to tech.

Docarmo 03-06-2010 03:12 PM

critiques
 
Hello,
Now I'm receiving alerts when people write critiques to my photos... It was not necessary because it is already on the menu, and it is not this feature we are talking about. We are talking about receiving alerts for THE REPLY TO THE CRITIQUE (the first reply to a critique).
It is a pitty that this feature has been disabled. This lack disturbs a lot, because this interaction was the best way to exchange and learn about photography and about the world :(.
Anyway, thank you all for trying to repair this, which seems to be very difficult if not impossible.
Have a nice weekend,

xuaxo 03-06-2010 06:01 PM

impossible??
 
Quote:

Originally Posted by Docarmo (Post 1111177)
Anyway, thank you all for trying to repair this, which seems to be very difficult if not impossible.

I don't believe it's impossible. Just tell the technicians to go back to when it was working. And remind them of the first rule of technical maintenance:
If ain't broken don't fix it ! :mad:

phwall 03-21-2010 10:58 PM

Critique replies alert
 
Hi Steph,
Over the weekend I started receiving email alerts to critique replies.
I think you've fixed it, well done.
regards
Peter

xuaxo 03-21-2010 11:03 PM

OK
 
Quote:

Originally Posted by phwall (Post 1114284)
I started receiving email alerts to critique replies.

I've said so in other thread. It was for a couple of critiques. Now I've got already more. It seems to be OK. Thanks for fixed it.:)

Bartleby 03-24-2010 03:07 PM

sorry but it still doesn't work for me. I get Critique Replies Alerts for Critiques on my pictures...

Bartleby 05-02-2010 09:25 AM

any news...coz' the alerts still don't work for me...am I the only one?

Bartleby 11-27-2010 11:17 AM

still nothing
 
uping the thread coz' I'd like to get some help on those Critiques Replies Alerts....Thanks

Philippe

Docarmo 11-27-2010 03:21 PM

profile
 
Hello Philippe,
Go to UserCP, then to Edit Trek Profile (column at left) and finally to Alerts Profile: there you choose your preferences and click on Update Alerts.
I hope this helps.

Bonjour Philippe,
Va à UserCP, ensuite à Edit Trek Profile (colonne de gauche) et finalement à Alerts Profile: là tu choisis tes préférences et cliques sur Update Alerts.
J'espère avoir été utile.

Bartleby 12-02-2010 07:20 AM

Thanks Docarmo but I had set this up properly but it still doesn't seem to work...:mad:


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